(800) 680-2578 info@3dscanexperts.com

Preparing Your Home

We look forward to capturing your space and we can’t wait to share the amazing results with you and your marketing team. Our highly trained sales staff will visit on site to capture high resolution images of every aspect of your property. Multiple angles of each room are photographed to allow 3D Scan Experts to create a full 360° viewing experience for your potential clients. The entire photography process typically requires a 3D Scan Experts professional to remain on site for 1.5 hours for a 2,000 square foot residential property.


Neat and tidy homes make for the best virtual tours. Unlike conventional photography, a virtual tour will capture everything that is visible. What this means is we are limited in the amount of post-editing or altering that we can make to the final virtual tour. A good way to think of our process is to prepare your space as if there will be an open house and setup accordingly. Scanning is optimal when there is a minimal amount of clutter or objects in the space. We suggest putting stuff like tissue boxes or picture frames in cabinets/drawers to simplify the space and create the best possible result.


3D Scan Experts is a pet friendly organization, but pets can interfere with our tour creation process. Please kennel or crate all animals if they are on the premises when we are creating your tour. This includes cats, which can enter scanning areas and be misidentified as a stationary object. When your tour is being processed, the cat moving from shot to shot will create an error. If kenneling is not an option and a room is used to contain the animal, please be aware that there could be an error when we process the room.

Privacy First

Our technology is similar to Google Street View for your house. Virtually all surfaces wall art and objects are captured in the scanning process. Preparing for this is important for good results and so that you are completely comfortable with the virtual tour that is ultimately created and shared. Please put away any family photos, framed diplomas, documents or other personal things that you do not wish to be captured. It is our policy to never scan bedroom closets unless directed to do so. If you do not want something captured please place it out of sight in a closet or in a cabinet. In addition if there are rooms that you do not want captured please inform us and we will accommodate your request.


Lighting is also another very important aspect of a virtual tour shoot. 3D Scan Experts does not use a single flash from one perspective. We use multiple exposures to bring you high quality, HDR photographs. While we do have some tools for lighting, our professional photographers will adjust the lighting in your space for the best possible results. This entails turning on lamps, adjusting dimmer switches where available and opening or closing shades.

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If we didn’t answer all of your questions, feel free to contact us.

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